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Terms & Conditions

Article 1(Scope of Application)
  • These Terms and Conditions shall govern any accommodation agreements or any other related contracts entered into between NomadsLand® and the guest, and any matters not stipulated in the Terms and Conditions shall be governed by law and generally established customs.

  • Any usage guidelines and precautions(hereinafter collectively referred to as “Rules”)presented by NomadsLand® in connection with these Terms and Conditions shall, in addition to Rules and Regulations established by NomadsLand® and kept in guestrooms, constitute a part of these Terms and Conditions.

  • Notwithstanding the preceding paragraph, any special agreements provided by NomadsLand® within the scope permitted by law and customs shall take precedence.

Article 2(Application for an Accommodation Agreement)
  • Those applying for an accommodation agreement at NomadsLand® shall provide the following information.

    1. Guest name and telephone number

    2. The date of stay and estimated time of arrival

    3. Accommodation fees

    4. Other information the host deems necessary

  • In the event that a guest requests to extend their stay beyond the date listed in the preceding paragraph, an application for a new accommodation agreement is deemed to have been made at the time the request was made.

Article 3(Establishment of the Accommodation Agreement)
  • The accommodation agreement shall be established when NomadsLand® accepts the application set forth in the preceding paragraph. However, this does not apply when NomadsLand® proves it has not accepted the application.

  • When an accommodation agreement has been established as per the provisions of the preceding paragraph, the guest must pay a deposit set by NomadsLand® by the deadline designated.

  • The deposit shall first be allocated to room charges ultimately payable by the guest, then allocated to fines followed by compensation for damages; any remaining deposit shall be returned at the time of payment.

  • The accommodation agreement shall cease to be effective when the guest fails to pay the deposit by the deadline designated by the host. However, this is limited to cases in which the host notifies guests of a deposit deadline.

Article 4(Special Agreements Not Requiring a Deposit)
  • Notwithstanding the provisions of Paragraph 2 of the preceding article, the host may accept special agreements that do not require payment of a deposit.

  • The preceding paragraph on special agreements shall apply when the host does not request payment of the deposit set forth in Paragraph 2 of the preceding article or does not specify a deposit payment deadline when accepting applications for an accommodation agreement.

Article 5(Refusal of Accommodation Agreements)

NomadsLand® may refuse to enter into an accommodation agreement in the following cases:

  1. When the accommodation application violates the stipulations of these Terms and Conditions

  2. When guestrooms are fully booked

  3. When a potential guest is deemed likely to break the law, disrupt public order, or act contrary to public morals during their stay.

  4. When a potential guest is deemed to fall under any of the following categories(a)to(c):
    a. An organized crime group under the Act on Prevention of Unjust Acts by Organized Crime Group Members(hereinafter “organized crime group”), a member of an organized crime group, an associate member or affiliate of an organized crime group or any other antisocial force.
    b. When the applicant is involved in corporations or other organizations whose operations are controlled by an organized crime group.
    c. When any of the directors of the applicant’s corporation is classified as a member of an organized crime group

  5. When the potential guest’s behavior poses a significant nuisance to other guests.

  6. When the potential guest clearly has a contagious disease.

  7. When the potential guest uses violence, threats, blackmail, or intimidation to make unjust or unreasonable demands against NomadsLand® or its employees, or is deemed to have engaged in any similar acts in the past.

  8. When NomadsLand® is unable to accommodate guests due to natural disaster, facility malfunction, or other inevitable circumstances.

  9. When the potential guest is intoxicated, exhibits or has exhibited extremely abnormal behavior that may pose a nuisance to other guests, or in cases that fall under the provisions of prefectural ordinances.

  10. When the potential guest is extremely unsanitary or is wearing extremely dirty clothes that may cause a nuisance to other guests.

  11. When the potential guest conceals the fact that they have reserved a guestroom within NomadsLand® for the purpose of making a profit, either for themselves or for a third party, by selling goods, etc.

  12. When the potential guest does not comply with these Terms and Conditions or with cancellation and payment policies when making a reservation.

Article 6(The Guest’s Right to Terminate the Accommodation Agreement)
  • Guests may request that the host terminate the accommodation agreement.

  • If the accommodation agreement is terminated in full or in part for reasons attributable to the guest, the host shall charge a penalty in accordance with the provisions (only in cases where the host specifies a deposit payment deadline and requests payment as stipulated in Article 3)and excludes cases in which the guest cancels the accommodation agreement prior to such payment). However, in the event that the host accepts a special agreement as stipulated in Article 4, guests are only required to pay a penalty for terminating the accommodation agreement when they have been notified of this obligation.

  • If the guest does not arrive by 10 pm or two hours after a scheduled arrival time arranged in advance on the day of their stay without contacting NomadsLand® host, the accommodation agreement may be deemed to have been terminated by the guest.

Article 7(NomadsLand®'s Right to Terminate the Accommodation Agreement)
  • NomadsLand® may terminate the accommodation agreement in the following cases

    1. When the guest is deemed likely to break the law, disrupt public order, or act contrary to public morals, or has engaged in such acts, during their stay.

    2. When the guest is deemed to fall under any of the following categories(a) to(c):
      a. An organized crime group or a member, associate member, or affiliate of an organized crime group or any other antisocial force
      b. When the applicant is involved in corporations or other organizations whose operations are controlled by an organized crime group.
      c. When any of the directors of the applicant’s corporation is classified as a member of an organized crime group

    3. When the guest’s behavior poses a significant nuisance to other guests.

    4. When the guest clearly has a contagious disease.

    5. When the guest uses violence, threats, blackmail, or intimidation to make unjust or unreasonable demands against the hotel or its employees, or is deemed to have engaged in any similar acts in the past.

    6. When the guest cannot be accommodated due to force majeure.

    7. When the guest is intoxicated, exhibits or has exhibited extremely abnormal behavior that may pose a nuisance to other guests, or in cases that fall under the provisions of prefectural ordinances.

    8. When the guest smokes in bed, messes with firefighting equipment, or otherwise violates NomadsLand® Rules and Regulations(limited to fire-related regulations).

    9. When the guest conceals the fact that they have reserved a guestroom within NomadsLand® for the purpose of making a profit, either for themselves or for a third party, by selling goods, etc.

  • When the host cancels the accommodation agreement in accordance with the provisions of the preceding paragraph, the guest will not be charged for services not yet provided.

Article 8(Guest Registration)
  • Guests must register the following information on the day of their stay.

    1. Guest name, age, gender, address, contact telephone number, and occupation 

    2. Departure date and planned departure time

    3. Other information deemed necessary by the host.

  • International guests are required to present a scan or copy of their passport and register their nationality, passport number, port of entry, and immigration date in addition to the information listed above.

Article 9(Compliance with NomadsLand® Rules and Regulations)

Guests shall comply with these Terms and Conditions as well as Rules while staying at the accommodation.

Article 10(Prohibited Acts)
  • Guests shall not engage in the following acts, either on their own or through the use of a third party.

    1. Registering or providing false information when staying at the accommodation.

    2. Using fraudulent payment methods such as stolen credit cards when staying at the accommodation.

    3. Unauthorized acquisition or use of NomadsLand® membership benefits or personal information belonging to a third party

    4. Using the accommodation for business purposes without permission.

    5. Mass booking followed by mass cancellation or any similar acts.

    6. Repeatedly making and canceling bookings without a justifiable reason, or any similar acts.

    7. Impersonating NomadsLand®'s collaborators, or any act that could be mistaken for such.

    8. Unauthorized access of systems or computers or any similar acts

    9. Sending or uploading harmful computer programs or any similar acts.

    10. Removal, defacing, or destroying equipment within the accommodation facilities, or any similar acts.

    11. Obstruction of business or damaging the reputation or brand of NomadsLand® by making demands that exceed socially acceptable norms, or slandering, defaming, threatening, or harassing the staff or posting inflammatory remarks on social networking sites, or any similar acts.

    12. Violence, threats, extortion, or other coercive and unreasonable demands against the staff.

    13. Any acts that cause or risk causing inconvenience, damage, or disadvantage to other guests, third parties, and NomadsLand®

    14. Any acts that infringe or risk infringing on the copyrights, trademarks, or other intellectual property rights, privacy rights, personal rights, or any other rights of other guests, third parties, and NomadsLand®

    15. Acts that violate or risk violating public order or law, or any criminal acts.

    16. Displaying the power of an organized crime group or acts of aiding and abetting an organized crime group.

    17. Violation of any other provisions of these Terms and Conditions

    18. Violation of any other rules in NomadsLand® Rules and Regulations.

    19. Any other acts deemed inappropriate by the host

  • NomadsLand® shall be entitled to claim compensation from the guest for any damages incurred as a result of the acts in the preceding paragraph.

Article 11(Payment of Fees)
  • A breakdown of accommodation fees to be paid by guests is in the host knowledge.

  • The accommodation fees in the preceding paragraph must be paid on the day of the guest’s arrival. However, be aware currency payment will not be accepted if the host has notified the guest in advance that currency is not accepted.

  • The accommodation fee will still be charged if the guest voluntarily chooses not to stay in an available room provided by the host.

  • Guests using plans that include breakfast, lunch, dinner, or other ancillary services will still be charged for such services even if they do not use them unless otherwise specified in the plan.

Article 12(Accommodation Liability)
  • NomadsLand® shall compensate the guest for any damages arising from failure to execute the accommodation agreement or its related agreements. However, this shall not apply when damages are caused by reasons not attributable to the accommodation.

  • The responsibility to provide guests with a room on the part of the host starts when the guest checks in and ends at the checkout deadline.

  • NomadsLand® is enrolled in accommodation liability insurance to protect against fire and other disasters.

Article 13(Handling of Checked Items)
  • Loss or damage to any items, cash, or valuables in lockers shall be compensated by NomadsLand®, except in cases when such loss or damage is caused by force majeure. However, if the guest fails to declare the type and amount of valuables or cash when asked to do so by the accommodation.

  • Loss or damage to items, cash, or valuables not checked with the host shall be compensated only when such loss or damage is caused by willful misconduct or negligence on the part of the host. However, if the guest has not declared the type and amount of such items in advance, unless the damage was caused by willful misconduct or negligence on the part of the host.

  • Artwork, antiques, and other easily damaged items cannot be checked.

Article 14(Storing Guest Luggage and Belongings)
  • The host shall store guest luggage arriving before its owners only when an arrangement has been made in advance, and shall hand it to the guest during check-in.

  • In the event that luggage or personal belongings are left unattended at the accommodation after the guest has checked out, the host will, in principle, wait for the owner to contact NomadsLand® for further instructions. Please be aware the food, drink, cigarettes, magazines, and other items detrimental to sanitation will be disposed of on the same day.

Article 15(Housekeeping)
  • When a guest stays in the same room for two or more consecutive nights, housekeeping will be performed upon request of the guest.

  • Even if we receive a request stating that housekeeping is not required, housekeeping will be performed every fourth night to maintain sanitary conditions. However, the accommodation retains the right to clean guestrooms at any time if it is deemed necessary. Guestrooms may also be entered on days other than cleaning days for maintenance, legal inspections, and emergencies.

  • The guest shall not be able to refuse the housekeeping set forth in the preceding paragraph.

Article 16(Computer Networks)
  • Guests shall use computer networks at the accommodation at their own risk. Service may be interrupted or terminated due to system failure or other reasons without prior notice. NomadsLand® shall not be liable for any loss or damage incurred as a result of service interruption due to system failure or any other reason when using computer networks.

  • If the guest uses NomadsLand® computer networks in a way deemed inappropriate that may cause or has actually caused damages, the host will demand that the guest cease use immediately and compensate for any damages incurred.

Article 17(Parking Liability)

NomadsLand® consents to let guests park their vehicles in the parking space when a guest uses the parking lot, NomadsLand® shall not be held liable for management of the vehicle.

Article 18(Guest Liability)

The guest shall compensate NomadsLand® for any damages to the accommodation caused by willful misconduct or negligence on the part of the guest(including but not limited to facility repair costs and lost sales opportunities).

Article 19(Exemptions)

NomadsLand® shall be exempt from liability when an exemption set forth in these Terms and Conditions or the Rules and Regulations applies.

Article 20(Reporting to the Authorities)
  • Should a guest’s violation of these Terms and Conditions or other Rules warrant protection of the rights, property, or services of NomadsLand® or another guest, NomadsLand® will notify the police and/or other relevant authorities or otherwise take appropriate measures.

  • Should NomadsLand® deem that a guest’s health or life be in serious danger, the host may call an ambulance, regardless of the guest’s will.

Article 21(Changes to the Agreement)
  • These Terms and Conditions are subject to change without notice. Check the official website for the latest information.

  • Use of NomadsLand® by the guest after changes to these Terms and Conditions constitutes consent to the amended agreement.

  • Notwithstanding the preceding paragraph, the provisions prior to the change shall apply to accommodation agreements concluded prior to the change of these Terms and Conditions.

Article 22(Severability)
  • Even when a portion of these Terms and Conditions or other Rules is deemed legally invalid, the remaining provisions shall remain valid.

  • Even when a portion of these Terms and Conditions or other Rules is deemed invalid or revoked in relation to a particular guest, the Terms and Conditions and other Rules shall remain valid for all other guests.

Article 23(Good Faith Negotiation)

NomadsLand® and guest shall negotiate in good faith to resolve any problems arising in connection with use of the accommodation that cannot be resolved under these Terms and Conditions.

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